Return & Refund Policy

Eligibility for Returns

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags attached, and in its original packaging. You will also need to provide the receipt or other proof of purchase.

To start a return, please contact us at info@fareenas.com.

Please note that returns must be sent to our store address in India. We will provide the return address and instructions once your return request has been approved.

If your return is accepted, we will provide you with the necessary return shipping instructions. Items sent back to us without first requesting a return will not be accepted.

If you have any questions about returns, please contact us at info@fareenas.com.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as you receive it. If your item is defective, damaged, or you receive the wrong item, please contact us immediately at info@fareenas.com so that we can assess the issue and provide an appropriate resolution.

Please include your order number and clear photographs of the item and any damage when contacting us.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

• Custom-made or made-to-measure products.

If you are unsure whether your item is eligible for a return, please contact us before sending the item back.

Unfortunately, we cannot accept returns on sale items or gift cards, unless the item is defective, damaged, or incorrectly supplied.

Exchanges

If you would like to exchange an item for a different product, size, or variant, the fastest way is to return the original item in accordance with our return policy.

Once your return has been received and approved, you can place a new order for the item you want.

Refunds

Once we receive your returned item, we will inspect it and notify you whether your refund has been approved or declined.

If your refund is approved, the amount will be refunded to your original payment method within 10 business days.

Please note that it may take additional time for your bank or payment provider to process and reflect the refund in your account.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at info@fareenas.com.